Return Policy

Reflection period/return

It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a reason.

After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are at your own expense. These costs amount to approximately 7.25 per package, consult the website of your carrier for the exact rates. If you use your right of withdrawal, the product with all accessories supplied and unused in the original condition and packaging will be returned to the entrepreneur. To use this right, you can contact us via info@azurnaturalbodycare.nl . We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than necessary to try the product, we can charge you for this reduction in value of the product. So treat the product with care and make sure that it is well packaged when returning it.

Exchange product?

Do you want to exchange your product? That is no problem at all. You can contact info@azurnaturalbodycare.nl for this. However, you will bear the costs for returning the product yourself.”

I have provided an incorrect shipping address!

Accidentally provided an incorrect delivery address? Please contact us as soon as possible. We will then try to change the order for you.