Dispatch
Standard shipping costs for packages within the Netherlands are 4.99 euros. We ship with PostNL. Shipping is free from 40 euros.
Pick up in our studio by appointment is also possible. This is free.
After placing an order, you will receive an email confirmation within an hour. Azur Natural Bodycare strives to ship your order within 1-2 working days. Once your order has been shipped, you will also receive a notification. Orders are always shipped with Track & Trace.
In the order notes it can be stated that it is, for example, a gift. Then we'd love to pack it up!
The place of delivery is the address that the customer has made known in the ordering process. This can be the billing address or another address. For this there is an option “Send to another address” that can be checked.
When it concerns a company address, the company name must be stated in the address field. When we ship an order to a company address without the company name on the shipping label, the package can be returned. When we send the package again for this reason, the shipping costs are for the customer.
Azur Natural Bodycare is not liable for damage or loss during delivery by the delivery service. However, Azur Natural Bodycare does everything it can to find an appropriate solution.