The right of withdrawal applies to private customers who have placed an order with Azur Natural Bodycare.
You have the right to cancel your order up to 14 days after the day of receipt without giving any reason. You will then be credited with the full order amount including shipping costs. Only the return shipping costs from your address to Azur Natural Bodycare are for your own account.
If you make use of the right of withdrawal, the product will be returned to Azur Natural Bodycare with all accessories supplied and in its original condition and packaging.
To exercise this right, please contact us at firstname.lastname@example.org. We will then refund the order amount due within five days after registering your return, provided that the product has already been returned in good order.
An exception to the right of withdrawal are personalized orders.
Of course you can also exchange your order for another product.